Downloaded Backing Tracks are not returnable by their very nature.
Backing Tracks that we produce by special arrangement onto compact disc are personalised to your specifications and are therefore not returnable in conjunction with the Consumer Protection (Distance Selling) Regulations 2000 (13c).
In the event that you receive a Backing Track from us that is malfunctioning, please inform us as soon as possible. We shall check the quality of the Backing Track and either (i) make it available for download again or send you a new compact disc (as applicable); or (ii) refund you all monies paid in relation to the corrupted Backing Track only. For the avoidance of doubt, this is our only liability to you in relation to malfunctioning Backing Tracks.
Returns Policy version: March 2020